Foldable Bikes Party: Trek launches women's-focused Expert Technician course

Tuesday, 15 November 2016

Trek launches women's-focused Expert Technician course

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Trek Bicycle welcomed 11 mechanics to its first ever women’s Expert Technician Course at the company's global headquarters at Waterloo, Wisconsin. Trek had previously offered two others women's-focused mechanic classes, but this was the first top-level Expert Technician class that targeted women.

“We’ve come to realize the alarmingly small percentage of female technicians working in independent bike distributor (IBD) service departments,” said Josh Borgmeyer, Trek Certified Service (TCS) education manager. “TCS saw a need for women’s-focused training as a way to provide a different learning environment than what’s typical in the service industry. Following completion of the course, these 11 women will play an integral part in making sure that every cyclist has a great product experience every time they ride.”

The Expert Technician course consists of six days of tuition at the new Trek Certified Service (TCS) training facility, including lectures by the TCS team and industry partners including SRAM, Shimano, RockShox, Bosch and Fox that cover subjects including mountain bike suspension and high-end road bike assembly, with hands-on instruction complementing the lectures and talks.

The Expert Technician role is historically a senior position. To qualify to attend the course, each of the 11 women had a minimum of three years' experience in a high-performing service department, and ideally prior formal training. The course concludes with written and practical exams, and upon successful completion the participants will leave with an Expert Technician certification.

“This is a tremendous opportunity to bring more women into the service profession, and Trek is making a great effort to bring professionalism into our business,” said Troy Laffey, technical ambassador and course instructor for SRAM. “Service really is the future of our industry, and I’m excited for the opportunity to play a role in this course.”

You can read more at BikeRadar.com