Friday, 16 December 2016

Don't be one of these 12 types of bike customer

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Bike shops play an important role in cycling, besides being a place to get your gear, they can be a meeting point before the ride, a mid-ride savior when you need something and a post-ride hangout spot. From putting on classes to organizing and leading rides and races, many bike shops serve a multitude of purposes beyond just being a retail establishment.

With that in mind, outside of the many amazing customers, there are a few types of customer that unfortunately every shop employee knows all too well. So don't be one of these 12 types. 

1. The know it all

Yes, the know-it-all has likely been riding a long time, and yes, they've read and heard lots of things, but chances are they might still have a few things incorrect. The bike shop employee lives and breathes bikes 40+ hours a week (probably 60+ hours a week during the season), and likely has for many years.

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2. Bringing in a filthy bike

Bringing in a dirty bike for service is a no no. While it doesn't have to be sparkling at least make sure it's relatively clean. This goes double for triathletes who don't stop for bathroom breaks. If your bike is a sloppy mess that can't be worked on without some serious washing first don't throw a fit when the shop charges a cleaning fee. 

3. The story teller AKA: the JRA rider

Please don't ever say: "I was just riding along when..." Remember bike shop workers do this everyday and they've heard and likely seen your problem before. No one is fooled by some tall tale of how their bike suddenly exploded while they were gently, casually just riding along. Bikes don't do that. 

4. Wanting stuff for free

5. Showrooming shopper

6. Internet parts customer

7. Poor mechanic

8. Leaves it to the last minute

9. The haggler

10. Truth deniers

11. I’ll just leave it here for repairs…

12. The one that never picks up their bike

You can read more at BikeRadar.com



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